What communication style can improve relationships with stakeholders?

Two-way communication is integral in building and nurturing relationships with stakeholders because it fosters an environment of dialogue and engagement. This approach allows stakeholders to express their concerns, share feedback, and voice their opinions, which can lead to a stronger sense of involvement and investment in the organization's goals. It encourages collaboration and understanding, making stakeholders feel valued and heard.

By contrast, one-way communication tends to be less effective in relationship-building, as it does not allow for interaction or input from stakeholders. Formal announcements only limit the opportunity for a back-and-forth exchange which can stifle dialogue and leave stakeholders disengaged. Relying exclusively on email correspondence can also create a barrier to effective communication, as it lacks the personal touch and immediacy of face-to-face interactions or real-time discussions, making it harder to build rapport and trust. Overall, two-way communication is essential for creating meaningful connections and maintaining positive relationships with stakeholders.